Privacy Policy

Any capitalised terms not defined in our Privacy Policy have the meaning as specified in our Terms of Service.

Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, communicate, disclose, and make use of personal information. We use your Personal Information only for providing and improving the website. By using the website, you agree to the collection and use of information in accordance with this Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.ihypnosis.org.uk. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfilment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

Your Privacy
Jakub Tencl, PhD follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilise the Personal Data you offer in a way that is consistent with this Personal privacy Policy. If you provide Personal Data for a particular reason, we could make use of the Personal Data in connection with the reason for which it was provided. We might use your Personal Data to offer access to services on the Website. Jakub Tencl, PhD may also utilise your and various other personally non-identifiable info gathered through the Website to assist us with improving the material and functionality of the Website, to much better comprehend our users, and to improve our services. You will see terms in our Privacy Policy that are capitalised. These terms have meanings as described in the Definitions section below.

Definitions
“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you with our Website. Personally, Identifiable Information may include information such as your name, email address, and other related information that you provide to us.

Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non-Personal Information. We also collect the following:

• Cookies
  Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalise the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
• Automatic Information
  We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyse trends among our Users to help improve our Website.
• Log Data
  Like many Website operators, we collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Under the Child’s Online Privacy Security Act, no Website operator can require, as a condition to involvement in an activity, that a child younger than 13 years of age divulge more details than is reasonably required. Jakub Tencl, PhD abides by this demand. Jakub Tencl, PhD just collects information willingly offered; no information is gathered passively. Children under 13 can submit only their email address when sending us an email in our “Contact Us” area. Jakub Tencl, PhD makes use of the email address to respond to a one-time demand from a child under 13 and afterwards deletes the email address.

How We Use Your Information
We use the information we receive from you as follows:

• Sharing Information with Affiliates and Other Third Parties
  We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes.
• Data Aggregation
  We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service.

Opt-Out
We offer you the chance to “opt-out” from having your personally identifiable information used for particular functions when we ask you for this detail.

Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilise your personal information.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We utilise practical protection measures to safeguard against the loss, abuse, and modification of the individual Data under our control. No Web or email transmission is ever totally protected or mistake cost-free. For example, emails sent out to or from the Website may not be protected. You must take unique care in deciding what info you send to us by means of email.

Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Questions About Our Privacy Practices or This Privacy Policy
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions about our Privacy Practices or this Policy, please contact us.

Data Retention and Deletion

We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, unless a longer retention period is required by law, professional obligations, accounting requirements, security, fraud prevention, or dispute resolution.

For iHypnosis mobile applications, some information may be stored locally on the user’s device. Locally stored information is normally deleted when the user clears the app data or uninstalls the app, unless the information has also been submitted to us through a form, account, support request, booking system, email, or other online service.

Where personal information is stored by us, we apply the following general retention periods:

• App support enquiries, contact forms, and email correspondence: normally retained for up to 24 months after the last contact, unless needed for legal, professional, or business records.
• Account-related information, where an app or service account exists: retained while the account is active and deleted or anonymised after an account deletion request, unless retention is legally required.
• Booking, payment, invoice, or transaction records: retained for the period required for tax, accounting, legal, or regulatory purposes.
• Technical logs, security logs, and diagnostic information: normally retained only for as long as needed to maintain security, investigate errors, prevent abuse, or improve the service.
• Anonymous or aggregated information that no longer identifies a user may be retained for research, statistical, service improvement, or reporting purposes.

Users may request deletion of their personal information at any time by contacting us at:

info@ihypnosis.org.uk

Please include the name of the app or service used, the email address or account identifier associated with the request, and a clear statement that you want your data deleted.

After receiving a valid deletion request, we will delete or anonymise the relevant personal information within a reasonable period, normally within 30 days, unless we are required or permitted to keep certain information for legal, professional, security, accounting, or dispute-resolution reasons.

If an app allows users to create an account, users may request deletion of the account and associated app data through the app where this feature is available, or by contacting us using the privacy contact details above. Deleting the app from a device does not automatically delete any information that has already been submitted to us or stored in an online account.

If we have shared personal information with service providers who process data on our behalf, we will take reasonable steps to ask those providers to delete or anonymise the relevant information, unless continued retention is legally required.